Frequently Asked Questions

We offer a wide variety of audio visual equipment from major manufactures so you get the best quality and reliability possible.

Yes, we offer professional installation services for all of our audio visual equipment. We are  a Yamaha Commercial dealer rather than a retailer. Our team of engineers will ensure that your equipment is set up correctly and functioning properly.

A new installation can take only a few days for a small church or chapel. Usually a mid size install would take 1 week. Where as a large church or Cathedral could take up to 4 weeks. We plan for 2, 3 or 4 engineers to complete the work depending on the size of install. 

We install complete systems all over the country from Cumbria to South of London. If you have a smaller project such as an induction hearing loop or service repair in mind, we can always call when we are nearby, rather than make a special trip to see you. This helps in keeping costs down as we may be able to split costs between two calls. So whether you require a complete sound system, repair work or an addition to your existing system. Please contact us first to discuss your requirements. 

All cables are fixed with fire resistant clips to be compliant with the latest wiring regulations and may also be hot melt glued into position with non marking adhesive.

The cable is then painted to match the surface in both colour and tint as very little stonework has an even colour throughout.

Yes, you are instructed for the basic operation of the system along with best practise for the use of radio microphones and other equipment. If required we can create a video to demonstrate your new system so that it can be reviewed as many times as you need.

Having said that though most of our systems are designed to be user friendly and automatic to a great extent. The design and equipment we use allows us to set the best options for your intended use and all you have to do is just switch on. With many churches now having music groups you can also control aspects that affect this so if you require more user integration the system handles this as well. One of the benefits of a digital mixer is the option for us to pre program different settings. You then just press one button to recall the scene you require. Likewise if someone mistakenly mis-adjusts something, recalling the scene puts every thing back to normal. With Digital systems you will also have the option of wireless control from a tablet or phone.

We probably can, please contact us first but we keep spares and accessories in stock still for these units. New power supplies and remote controls can be posted if you require. As we used to supply these we may even be able to help if yours develops a fault. Our engineers have a good working knowledge of common problems that may crop up. Please contact us to see if we can help.

Yes we can, please see the digital hymnals page for all the information regarding setting up a demonstration or please Contact us here to arrange a demonstration and trial period so you can try out the HT400 first hand.

We use Yamaha mixing and amplification, depending on the installation we also use Yamaha Full range speakers or line array speakers. We also use Quadral full range loudspeakers. We do not use any 100v line systems due to the poor quality reproduction. Sennheiser radio microphones are used along with AKG, Shure and Sennheiser fixed microphones. Visual and live streaming equipment is from BlackMagicDesign. All cables are major manufacturer such as Klotz Microphone cable.  Neutrik connectors, Epson Projection, Hymn Technology, BTech brackets, Turning Leaf cabinets and desks.